We Start Foreign Care Worker Human Resources Consultation Support

We Start Foreign Care Worker Human Resources Consultation Support

Japan International Corporation of Welfare Services (JICWELS) as the one and only Coordinating Organization in Japan since 2008 has accepted over 5,600 nurses and care worker under the Economic Partnership Agreement (EPA). We continually strive to provide support to nurses and care worker candidates and also Accepting Facilities through the Acceptance Support and Consultation Support.

With the increasing of the foreign care worker acceptance system*, we will always provide support to Acceptance Facilities so that they can understand the purpose and mechanism of each system. We also provide support to foreign care worker so that they can feel interest to work at Japanese health care facilities, and be able to use their experience and expertise while working comfortably.

*The foreign care worker acceptance system consists of EPA, “Care Worker” VISA, Technical Intern Trainee, and Specified Skilled Worker.

Click link below to get a guidebook that briefly explain about each Acceptance System.

“Guidebook for Health Care Facilities Regarding Foreign Care Worker Acceptance”



What We Will Do in Future

  1. Establish Consultation Hotlines
      •  Consultation via telephone and website (start in Mei)
      •  Consultation via Social Media and Skype (scheduled start in August)

  2. Establish Consultation Seminar and Counseling Session
    • Consultation Seminar for Foreign Care Worker
    • Counseling Session for Health Care Facilities who intend to accept foreign care worker through Specified Skilled Worker Visa
      Scheduled to be held at 7 locations nationwide on September 2019


About Foreign Care Worker Consultation Hotlines

Foreign Care Worker Consultation Hotlines opens in May 9, 2019.
Our target is all foreign care worker who work in healthcare facilities.

In addition, we accept consultation from healthcare facilities that employ foreign care worker. (For example, question about how to make an effort so that foreign worker can work comfortably, we will provide the best possible advice based on our experience we have in dealing with EPA nurse and care worker until now.)

Furthermore, regarding to the “Care Worker” visa status, the Technical Intern Trainee in nursing field, and Specified Skilled Worker in nursing field, please refer to the Ministry of Health, Labor and Welfare’s website. Link below:

Telephone and Website Consultation Services (Multilingual Support)

  • Languages we serve via telephone: Japanese, English, Tagalog, Vietnamese, Chinese, Indonesian, Burmese
  • Languages we serve via website: above languages and others


Foreign Care Worker Consultation Hotline

TEL: 03-6206-1129
First, mention the language you want to use


●電話による相談受付 営業曜日・時間(日曜日・祝日を除きます)

日曜日 月曜日 火曜日 水曜日 木曜日 金曜日 土曜日

WEBフォームでの相談窓口 営業曜日・時間:24時間/365日

● Consultation counter by phone Business day of the week, time (except holidays)

Sun Mon Tue Wed Thu Fri Sat

We accept inquiry via website 24 hours/365 day 
 ※We will give an answer within 1 to 3 business days

● Maaring komunsulta sa telepono mula lunes hanggang sabado(maliban sa linggo at holiday)

Sun Mon Tue Wed Thu Fri Sat

Kami ay tumatanggap ng katanungan sa website 24 oras/365 araw 
 ※Kami ay tutugon sa loob ng 1hanggang 3 araw

● Quầy tư vấn qua điện thoại Ngày làm việc trong tuần, thời gian (trừ ngày lễ)

Sun Mon Tue Wed Thu Fri Sat

Quầy tư vấn dưới dạng WEB Ngày làm việc, thời gian:24 giờ / 365 ngày
Bạn có thể nhận được 1 đến 3 ngày làm việc để trả lời.

● 电话咨询窗口一周的营业日,时间(节假日除外)

星期天 星期一 星期二 星期三 星期四 星期五 星期六

利用网站表格的咨询窗口  时间: 24个小时/365天

● Konter konsultasi melalui telepon Hari kerja dalam seminggu, waktu (kecuali hari libur)

Minggu Senin Selasa Rabu Kamis Jumat Sabtu

● Konter konsultasi dalam bentuk WEB Hari / jam bisnis: 24 jam / 365 hari
 ※Anda dapat menerima 1 hingga 3 hari kerja untuk balasan Anda.


● (အားလပ်ရက်ဖယ်ထုတ်ပြီး) ကိုဖုန်းရဲ့ရက်သတ္တပတ်နှင့်အချိန်များစွာတိုင်ပင်ဆွေးနွေးစီးပွားရေးလုပ်ငန်းနေ့က

တနင်္ဂနွေ တနင်္လာနေ့ အင်္ဂါနေ့ ဗုဒ္ဓဟူးနေ့ ကြာသပတေးနေ့ သောကြာနေ့ စနေနေ့


● ဝဘ်ပုံစံ၏ရက်သတ္တပတ်နှင့်အချိန်များစွာတိုင်ပင်ဆွေးနွေးစီးပွားရေးလုပ်ငန်းတစ်ရက်: 24 နာရီ / နေ့, 365 ရက်တစ်နှစ်
 ※ပြန်ကြားချက်မှာတော့ 1 မှ 3 စီးပွားရေးလုပ်ငန်းရက်ပေါင်းရပေလိမ့်မည်။

  • In the future we will add other language sequentially (We will inform you through this site.)
  • We planning to provide consulting services via Social Media and Skype.



公益社団法人こうえきしゃだんほうじん 国際厚生事業団こくさいこうせいじぎょうだんJICWELSジクウェルズ